Ask a Social Media Manager: How Can I Prevent My Accounts From Being Hacked?

A computer's Security button on a dark screen
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Question: How can I protect my business or organization’s social media accounts from being hacked?

Answer: There are several security measures you can take, depending on which social media platforms you are using. However, one easy and effective option is to turn on two-factor authentication, which means that there is an additional method of authentication required besides your password to access your account. This is often sent as a text message to your phone with a specific code, which prevents anyone who might have your password but not access to your phone from logging in.

Two-factor authentication can often be enabled in the settings of the social media platform that you’re using. In addition to enabling it, it’s also always a good idea to keep track of what your passwords are and who has access to them – if an employee or volunteer has access but then leaves your business or organization, you’ll want to change those passwords.

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